JUAN MANUEL ROSARIO GALARCE

P.O. Box 105

336.430.9348

McLeansville NC 27301

jmrosari@gmail.com

Summary

Bi-lingual, process-oriented manager with proven success leading and coaching teams to meet aggressive goals. Key strengths in

analyzing, identifying trends, scheduling, training and problem resolution. Demonstrated leadership in motivating teams to work

collaboratively to achieve productivity and cost improvement. Successful in selecting and introducing new process and technology

changes seamlessly throughout internal and external teams and improving customer service.

Key Competencies includes

  · Project Management

  · Fluent in Spanish

  · Performance Management

  · Safety

RANDSTAD ENGINEERING USA

Outside Plant Fiber Construction Manager

  ·

ISP and OSP Engineering

  · Process Improvement

  ·

PROFESSIONAL EXPERIENCE

CHARLOTTE, NC

November 2014 – Present

Responsible for management and oversight the OSP Construction of the Fiber to the Home (FTTH). Collaborate with

internal and external customer on the project schedule until the project is complete. Identify and implement feasible solutions

to Make-Ready and permitting issues.

  · Supervise field staff with responsibility for quality assurance, schedule commitments, troubleshooting and final turnover

to operations.

  ·

Interface with internal customers network team coordinating construction activities, administrative requirements,

financial reporting, invoice approval, material handling.

  · Work cross functionally to design and build scalable construction, installation, and support process.

  · Built positive relationships and trust over time through strong on-time delivery projects, high quality continuous

innovation, and by exceeding expectations.

  · Provide plan analysis, recommendations and work guidance in support of new construction fiber network.

  · Developed a new business model for the company to increase revenues with the existing network with a 99% IRR.

COMCAST CABLE

Construction Supervisor

MIRAMAR, FL

March 2014 – November 2014

Managed, supervised and direct a staff of 6 employees supporting all faces of the Commercial (SMB) activities for the South

Florida region of Comcast. Assist the Sr. Construction Manager in managing of all capital and expense financial budgets for

the construction departments. Supervised project administrator/coordinators responsible for financial support within the

department.

  · Supervised/lead all construction projects/processes/plans, to include internal communications, budgeting, cost

analysis/tracking and project planning, production, reporting of work in progress and annualized

performance/production, quality of work and troubleshooting.

  · Managing multiple contracting companies to ensure timely completion of all projects and to maintain quality of work,

proper resource allocation, proper time management, material management and safe field performance.

  · Guided/trained staff in new and existing equipment/software requirements or design changes required for each project

and to establish proper procedures as required.

  · Supported all established financial goals, procedures and changes.

  · Lower my CIP by 39% in one month working on projects.

TIME WARNER CABLE

Construction Supervisor

KANSAS CITY, KS

March 2013 – March 2014

Managed, supervised and direct a staff of up to 8 employees and 2 contractors supporting the construction of all OSP/ISP

on commercial developments of projects to serve, maintain and install the new and existing customers.

  · Performed field engineering analysis on major projects including assessing potential liability, cost and built options,

detailed plans and layouts, determining proposed direction for team performance and timelines.

  · Managed the completion of over 100 miles of Fiber optic cable build and activating over 5000 customers on 9 months.

Ensuring fiber was documented properly and verify with OTDR.

  · Managed construction and vendors including selection, contractor and negotiation process.

  · Performed the hiring, coaching of all employees within the group.

  · Lower the CIP by 59% in 6 months.

  · Business Tool Development

Lean Six Sigma

www.linkedin.com/in/juanrosario

JUAN MANUEL ROSARIO GALARCE

IMPACT FULFILLMENT SERVICES

PAGE TWO

BURLINGTON, NC

Production Manager

June 2012 – September 2012

Managed, supervised and directed the staff up to 350 employees supporting the goals and company guidance. Responsible

for overall quality and operational performance of production lines. Provides leadership to ensure that the production

organization is designed, staffed, and capable of delivering intended quality products, data, and results.

  · Communicated clearly and demonstrated organizational values on a daily basis.

  · Measured group performance using key indicators. (KPI)

  · Monitored work area and enforce safety, security, GMP regulations and all other company policies and SOP’s and takes

immediate action.

  · Supported continuous improvement goals in production efficiencies, safety, quality, and cost controls.

  · Continuously monitored and improved work flow and quality product.

  · Educated the line leaders on lean methodologies, line balancing, one piece flow and minimizing waste.

  · Facilitated the professional development of production team to ensure skills are matched to evolving requirements as

new products are introduced and improved processes are implemented.

  ·

Increased line efficiency average direct labor from 63% to 67% and maintained the error/hour to .009 a month.

  · Regular review and enforcement of all Operating Procedures; modified and wrote new procedures as necessary .

Production Supervisor

May 2011 – June 2012

Managed, supervised and directed the staff of 150 employees. Supported the needs of the business and employees by

translating and interpreting the directions given and supporting the team performance.

  · Developed the team into a uniform group seeking common goals.

  · Communicated clearly and demonstrate organizational values on a daily basis.

  ·

Instituted new quality controls driving the error/hour rate down from .08 to below .009 a month.

  · Managed a program to maximize line efficiency increasing average direct labor gross profit efficiency from 45% to 63%.

TIME WARNER CABLE

Construction Supervisor

April 2007 – March 2011

Managed staff of 10 employees supporting the region goals by empowering the employees to build cable within the

guidelines. Led the Greensboro Division wide quality improvement initiatives.

Served as liaison between the customer services, dispatch, technical operations department, customers and the

construction department.

  · Reformatted the process of tracking cable replacement. Increased efficiency by 50%.

  · Assisted with the establishing division budget by accurately researching and calculating estimated cost.

  · Strategized, developed and applied new initiatives within the department.

  · Created Business tools to increase accountability of the employees by reducing the need for revision by 65% and

comply with the Sarbanes Oxley act of 2002.

  · Recruited, coached and assisted with the development of ten employees within the corporation.

  · Negotiated the cost of projects with contractors and completed all the required paperwork for the amendments needed

for the existing contracts.

ADDITIONAL EXPERIENCE

TIME WARNER CABLE,

Construction Coordinator, Greensboro, NC

Construction Supervisor, Tampa, FL

UNITED STATES MARINES CORPS – Sergeant, Jacksonville, NC

EDUCATION

BS, Business Administration, The University of North Carolina, Greensboro, NC

TECHNICAL SKILLS

Microsoft Word, Excel, Access, PowerPoint and Outlook, Visio, Microsoft LiveMeeting, Web Base Program PeopleSoft, Kronos,

Bentley Software, AutoCAD software, DOCK, Sales Force, GIS Software

TECHNICAL COURSES

NCTI courses – Installer Technician 210, Service Technician 310, and Fiber Optic Technician 610

Unit Level Circuit Switchboard Operator / Maintainer School/Field Wireman School / Yellow Belt Lean Six Sigma

1998 – 2007

February 2002 – April 2007

June1998– February 2002

1995 – 1999

GREENSBORO, NC